What to do if I have been in an accident?


What should I do in the event of an accident?

Accident scenes can be very shocking, especially right after the impact occurs. Try to remain calm and do the following:

 

Safety First

If you can, move your vehicle out of traffic and turn on the hazard flashers. Surround your car with warning triangles or flares if you have them. Then stand a safe distance away while you talk to other drivers or wait for help.

 

Are You Injured?

Check yourself and your passengers to make sure no one is hurt. Some injuries may delay their effects, so check often over time. Even a fender bender might have caused an injury that’s not noticeable right away. Call for medical help if there is any doubt.

 

Call The Authorities

Call 9-1-1, especially if there has been substantial damage, if anyone is injured, and/or acting confrontational. When the authorities arrive, ask for the investigating officer’s name and contact information. Also ask for the accident report number so you can follow up.

 

Exchange Information

Obtain the name, address, phone number, drivers license number, plate number, and insurance information of any other drivers involved in the accident. Also record names of anyone with injuries and witnesses. Don’t argue over who is at fault or admit blame.

 

Record The Scene

If possible, take photos of the scene or draw a diagram showing the positions of all involved vehicles. Contact your insurer right away.

 

Call Laserline Collision Center 

After recording the scene, call Laserline Collision Center at 903-881-7500 and we will guide you through the next steps of getting your vehicle repaired quickly and safely.

 

Keep and share this guide with your friends and loved ones. You never know when you’ll need an accident guide!

Yes! Call and let us know you’re in need of a tow to the shop.

If you need a rental car, we can help to make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Verifying coverage and limits prior to renting a vehicle is highly recommended.

We offer all estimates free of charge and appreciate you making an appointment. This makes it so we can guarantee the time it requires to make you feel comfortable in your decision to let us repair your vehicle. Please call your preferred location to schedule an estimate.

No. We provide free estimates as a courtesy to our customers. 

No. There is no requirement or law to do so. We work with all insurance companies to agree upon the best repairs for your vehicle. We are a preferred and recommended shop by many of the largest insurance companies in today’s market. You are our customer and we will provide you with the finest quality and safest collision repairs.  

Tell them NO and you are dropping your car off at the shop of your choice to get repaired. The adjuster can inspect your car there with the bodyshop manager. It is your car and you have the right to get your car fixed where you want. We work for you, not the insurance company.

Claim numbers are issued by your insurance company at the time you report your accident. Make sure to write it down and bring it with you when you come in to begin the repair process.

Absolutely. We take care of the estimate and notify you when the vehicle can go in for service. Most times, the insurance company will pay us directly so you don’t have to worry about payment. You will likely have to pay a deductible depending on your insurance. Contact us today to learn more about the process

Yes! It’s your responsibility, and your right, to choose which body shop will repair your vehicle.

What should I do in the event of an accident?

Accident scenes can be very shocking, especially right after the impact occurs. Try to remain calm and do the following:

 

Safety First

If you can, move your vehicle out of traffic and turn on the hazard flashers. Surround your car with warning triangles or flares if you have them. Then stand a safe distance away while you talk to other drivers or wait for help.

 

Are You Injured?

Check yourself and your passengers to make sure no one is hurt. Some injuries may delay their effects, so check often over time. Even a fender bender might have caused an injury that’s not noticeable right away. Call for medical help if there is any doubt.

 

Call The Authorities

Call 9-1-1, especially if there has been substantial damage, if anyone is injured, and/or acting confrontational. When the authorities arrive, ask for the investigating officer’s name and contact information. Also ask for the accident report number so you can follow up.

 

Exchange Information

Obtain the name, address, phone number, drivers license number, plate number, and insurance information of any other drivers involved in the accident. Also record names of anyone with injuries and witnesses. Don’t argue over who is at fault or admit blame.

 

Record The Scene

If possible, take photos of the scene or draw a diagram showing the positions of all involved vehicles. Contact your insurer right away.

 

Call Laserline Collision Center 

After recording the scene, call Laserline Collision Center at 903-881-7500 and we will guide you through the next steps of getting your vehicle repaired quickly and safely.

 

Keep and share this guide with your friends and loved ones. You never know when you’ll need an accident guide!

Yes! Call and let us know you’re in need of a tow to the shop.

If you need a rental car, we can help to make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Verifying coverage and limits prior to renting a vehicle is highly recommended.

We offer all estimates free of charge and appreciate you making an appointment. This makes it so we can guarantee the time it requires to make you feel comfortable in your decision to let us repair your vehicle. Please call your preferred location to schedule an estimate.

No. We provide free estimates as a courtesy to our customers. 

No. There is no requirement or law to do so. We work with all insurance companies to agree upon the best repairs for your vehicle. We are a preferred and recommended shop by many of the largest insurance companies in today’s market. You are our customer and we will provide you with the finest quality and safest collision repairs.  

Tell them NO and you are dropping your car off at the shop of your choice to get repaired. The adjuster can inspect your car there with the bodyshop manager. It is your car and you have the right to get your car fixed where you want. We work for you, not the insurance company.

Claim numbers are issued by your insurance company at the time you report your accident. Make sure to write it down and bring it with you when you come in to begin the repair process.

Absolutely. We take care of the estimate and notify you when the vehicle can go in for service. Most times, the insurance company will pay us directly so you don’t have to worry about payment. You will likely have to pay a deductible depending on your insurance. Contact us today to learn more about the process

Yes! It’s your responsibility, and your right, to choose which body shop will repair your vehicle.